RELIABLE TIRE COMPANY, LLC
4535 Mason Dixon Highway, Core, WV 26541

Disconnect the App from QuickBooks Online

Effective date: May 2026

This page explains how to disconnect the Reliable Tire Company mobile fleet management application (“Application”) from your Reliable Tire QuickBooks Online (“QuickBooks”) company.

Disconnecting the Application revokes its authorization to read from and write to QuickBooks on your behalf. After disconnection, the Application will no longer be able to synchronize customer or project records or create new walk-in customer or project records in QuickBooks.

Who can disconnect the Application

Only a user with administrator access to the Reliable Tire QuickBooks Online company can disconnect the Application. If you are not an administrator and you believe the Application should be disconnected, please contact us using the information below and we will address your request promptly.

How to disconnect from within QuickBooks Online

  1. Sign in to QuickBooks Online at qbo.intuit.com with administrator credentials.
  2. From the left navigation, select Apps.
  3. On the Apps page, select the My Apps tab.
  4. Locate the Reliable Tire Company application (listed as “Reliable Tire App”).
  5. Click the Action menu next to the application and choose Disconnect.
  6. Follow the on-screen prompts to confirm the disconnection. You may be asked to provide a brief reason for disconnecting; this is optional.

After disconnection, QuickBooks revokes the access token and refresh token associated with the Application. The Application will receive an authentication error on its next scheduled synchronization and will stop attempting to access QuickBooks data.

What happens to existing data

Disconnection does not delete or alter any data already in QuickBooks. Customer records, project records, and transaction history previously created or modified by the Application remain in QuickBooks unchanged. Disconnection only prevents the Application from accessing QuickBooks going forward.

Disconnection also does not affect data stored locally by the Application in connection with shift tracking, time clock entries, or fleet management. That data is managed separately and is not synchronized with QuickBooks.

Reconnecting the Application

If you disconnect the Application and later wish to reconnect it, an administrator must initiate the connection process from the Application’s configuration interface. Reliable Tire’s technical contact (see Contact us below) can assist with reconnection.

Contact us

If you have questions about disconnecting the Application or about any data the Application has accessed or created, please contact us:

Reliable Tire Company, LLC
4535 Mason Dixon Highway, Core, WV 26541
Telephone: 304-290-1817
Email: admin@reliabletirecompany.com

See also our Privacy Policy and End User License Agreement.